Here you will find everything important about your stay at Prünsterhof. If you have any further questions or concerns, please feel free to contact us.
We kindly ask you to leave the apartment by 09:30 at the latest. Our main goal is to provide our guests with a carefree vacation and this includes a clean apartment. We urgently need the time to make it ready for the next guests. It would be a great help for us if you could put the garbage in front of the entrance door. You can just leave the key at the door. We will be happy to say goodbye to you personally. We can gladly do the billing the night before or the morning before you leave, or by appointment. Just let me know when it would be convenient for you.
You are welcome to use our free wifi. Password: Pruenster2014
You can park after the house on the left, there are two parking spaces directly in front of the house and one is on the right under the fruit trees parallel to the road. If available, you can also park in the parking lot of Pension Hahnenkamm, opposite our house. Please understand, if you have to move the car, because the parking lot is of course primarily reserved for the guests of the pension. Please do not drive in front of our house on the left into the small street. This is exclusively private, this zone is reserved for agricultural work. In addition, you can not turn there and you have to reverse back out.
We separate the garbage for you: on your balcony you will find a garbage basket, a green garbage can and under the sink in the kitchen you will find the residual waste. In the basket you can put waste like cardboard, paper, plastic bottles, cans, glass (please rinse a little). Food leftovers for our animals go into the green garbage can. We ask that you do not dispose of Zewa wipes, coffee filters or tea bags here, really only edibles should go in. Please also remove any stickers on fruit, etc. Plastic packaging, nylon, styrofoam, tetra-pack and other items go in the residual trash. Simply place the basket, the garbage can or the garbage bag in front of the entrance door (above the stairs on the right side of the railing) and we will empty the garbage for you. You can then take the empty container back to your apartment. If there is no basket or green garbage can on the balcony when you arrive, we will place it above the stairs as soon as possible and you can take it there. Sometimes we don’t get to dispose of everything right away until the new guests arrive, so we ask for your understanding. If you have any questions, of course we are always here.
I always have to order the rolls the day before within 17:00. On Saturdays the office of our bakery is closed, so I have to order the rolls for Sunday already on Friday. We are also happy to advise you on allergies and intolerances. We will bring your order to your door in the morning around 7:00 am. Please put the bread bag and the basket back in front of your apartment door during the day, so that I can fill it again the next day. You will find a second bread basket in the upper kitchen cabinet. If you would like to have the bread rolls before 7:00 a.m., then of course that is no problem at all, just let us know.
Bus tickets can be purchased online via the Südtirol-mobil-app or in all tourist offices. In some buses you can also still buy them directly on the bus. In the bus line that goes up to us, line 233 Schenna-Taser, unfortunately no longer. If you don’t have a bus ticket, you can buy a one-way ticket from us (attention, only 1 trip). You will find the tickets in the envelope on our bulletin board in the entrance area. Please let me know if you have taken a ticket so that I can note it for billing purposes. For further travel with other buses, you can buy another ticket or a value card at the tourist office at the village square. There are value tickets or multi-day tickets. There are also numerous advantage tickets for cable cars, museum-mobil etc. All important info regarding bus tickets and advantage cards can be found here: https://www.merano-suedtirol.it/en/vacation-planning/experience-and-advantage-cards.html
Bathroom: – small towels – large towels – hand soap – toilet paper 3 rolls Bedroom: – freshly made beds Kitchen: – dishwasher and tabs – kettle – refrigerator with freezer compartment – coffee filter machine and the appropriate filters – mocha coffee pot – enough dishes, pots and cooking utensils – blender – kitchen scales – dish towels – detergent – 1-2 garbage bags for the residual waste Miscellaneous: – TV with satellite connection – free wifi – cleaning supplies – watering can If you want new towels or new bed linen, please let us know. For new towels or bed linen we charge a flat rate of 5,00€ each. For a stay of two or more weeks, the change is included after one week each. We will put the towels in front of your apartment door after one week and if you also want new bed linen, please let us know.
So that we can reduce plastic waste a little, we offer guests mineral water carbonated and non-carbonated in glass bottles, which we are happy to put in your home in advance or you can help yourself to the sales shelf. One case consists of 12 liter bottles, we are happy to mix you (carbonated or non-carbonated). You save the dragging from the supermarket into the apartment and you contribute to the plastic-free consumption. By the way, our tap water comes directly from the source (Streitweideralm) and can therefore be drunk without any concerns. 1 box of water: 12,00€ (1,00€/bottle/liter)
Opening hours swimming pool/indoor swimming pool all year round: 09.00-19.00 Our guests are allowed to use the swimming pool and sunbathing lawn at Pension Hahnenkamm free of charge all year round. We ask you never to leave your children there unsupervised and take a break after dinner. Please leave the swimming pool tidy. We kindly ask you to respect the opening hours.
A reservation is needed to use the sauna, so guests can enjoy the sauna session in peace. You can do this with me (Simone) or directly in the Pension Hahnenkamm. Since we heat the sauna especially for you, we charge 16,00€/use for it. So that we can heat the sauna early enough, we need to know at least 2h before the sauna session. Info: Please bring your own towels. A changing room and two open showers are located in the pool area. Opening hours: 09.00-18.00 all year round. From mid-May to early September (depending on the weather) the outdoor pool of Schenna is open.