Good to know

Here you will find everything important about your stay at the Berghotel Untertheimerhof. If you have any further questions or concerns, please feel free to contact us.

Guest-ABC

Apotheke

A pharmacy is in Chiusa +39 0472 846096.

Allergien

In many cases, allergy sufferers will find dishes suitable for them in our rich raw food and salad buffet as well as our vital 5-course evening menu. We will also prepare a special dish for you. However, it is unfortunately not possible for us to create special menus for particular food allergies.

Arzt

We hope you don't need one! If you do, please contact the reception. You can reach the reception on 2001. In case of an emergency, dial 112.

Badesachen

You can borrow a cosy bathrobe and sauna towels during your entire stay at the reception for a one-time rental fee of € 5,- for a one-time rental fee. You will receive bath slippers as a gift. If you only need bathrobe, the rental fee is € 3,- and for sauna towels € 2,-.

Bank

A Raiffeisenkasse with ATM function is located in the village centre.

Bett

Our hotel beds are all equipped with an adjustable slatted frame at the head and feet.

Bibliothek

You are welcome to help yourself to our small in-house library on the 1st floor of the hotel. You will find more books on the 2nd and 3rd floor of the hotel. We thank you for putting the reading material back at the end of your holiday. Have fun reading!

Denkanstöße

We are always very grateful for these.

Elektrotankstelle

Both the Berglandhotel Untertheimerhof and the Sonnenhotel Adler have an electric charging station with 22 kW charging power. You are welcome to charge your electric car at our hotel. Please contact the reception for this.

Einkaufen

you can visit Villandro, the artist town Chiusa (4 km) or Bressanone, the oldest town in Tyrol (16 km). A trip to the provincial capital, Bolzano (27 km) or the spa town of Merano (60 km) is also worthwhile. The weekly markets are particularly popular: on Monday in Bressanone, on Wednesday in Brunico, on Friday in Merano and on Saturday in Bolzano.

Fitnessraum

Our fitness room on the 1st floor of the hotel is available to you free of charge from 6:00 am to 10:00 pm. You will find various training equipment there, such as a treadmill, stationary bike, stepper and much more. Use of the fitness room is at your own risk. Children under the age of 14 are only allowed in the fitness room when accompanied by an adult.

Freibad

Our solar-heated outdoor pool with sunbathing lawn is available to you during the summer months

Friseur

In the centre of the village, next to the community centre, is the salon Ida for ladies and gentlemen, tel. 0472 843259.

Getränke

The drinks you consume - including those from the sister hotel Adler - will be charged to your room.

Grillen

In the summer and autumn months, we organise a barbecue party once a week at noon on our hotel's own alpine pasture (2,000 m) on the Alps of Villandero below the Totenkirchlein. We announce the barbecue the evening before to play it safe as far as possible when it comes to the weather.

Gutschein

Give pleasure - how about a voucher for your loved ones at home? We would be happy to issue you an Untertheimerhof voucher as you wish.

Hallenbad

Our panoramic indoor pool with integrated whirlpool, massage station and counter-current system is open for you from 6:00 am to 7:00 pm. You are also welcome to use the indoor pool privately in the late evening for € 20 per hour.

Handtücher

Decide yourself about the towel change in the room. If you want a fresh towel, just put the dirty one on the floor.

Hunde

We ask for your understanding that you may only bring your four-legged family member to very limited room categories. In our sister hotel, the Sonnenhotel Adler, dogs are welcome in all room categories.

Kinder

We are happy to provide baby cots and high chairs, extra pillows and sheets. In our playroom, children have access to a table football and table tennis. We also have an extensive range of different board and card games.

Location

Villanders is located exactly in the geographical center of South Tyrol. From here you can quickly reach all main destinations in South Tyrol, North Tyrol or Trentino/Lake Garda, the cities of Bressanone (15min) , Bolzano (30 min), Merano (50 min) and many more. Villanders is one of the places in South Tyrol that gets the most hours of sun.

Marschtee

Bring your thermos flask with you. You are welcome to fill it up at our tea buffet free of charge. We will also provide you with a thermos!

Massagen

Wellness for body and soul: Treat yourself to a wonderfully relaxing massage with mountain pine oil from the Alps of Villandero. For your desired appointment please contact the reception desk.

Museen

In Villandro there is a mining museum and an archeopark. The Pfunderer mine was once one of the most important in Tyrol. We also recommend the Messner Mountain Museums in Brunico and at Bolzano, the Ötzi Museum and the Touriseum in the botanical gardens of Trauttmansdorf Castle near Merano. You can experience rural culture in the Dietenheim Folklore Museum, which was awarded one of the most beautiful open-air museums by the ADAC. Translated with www.DeepL.com/Translator (free version)

Nachtruf

Dial +39 0472 843 173 if you need help at night.

Postkastl

Our hotel letter box at the reception is emptied daily at 10:00 am. Stamps and postcards are available at the reception.

Regenschirm

Should it rain - which, by the way, does not happen often in South Tyrol with over 300 days of sunshine - we will gladly lend you an umbrella.

Reparaturen

If anything in your room or in the house is defective or broken, please let us know. It is very important to us to keep everything in order.

Rauchen

Our hotel is a non-smoking hotel. All our rooms and interiors are non-smoking areas. Ashtrays are available on the balconies and on the terrace. Thank you for abiding by this!

Rezeption

That's the keyword whenever you still have questions. We will be happy to help you in word and deed. The extension number is 2001.

Safe

There is a safe in your room cupboard which you can use free of charge! Proceed as follows:

Press the green button on the back of the safe door.
You will see lightening up a light on the front of the safe where is written NEW CODE"
Enter the desired combination number (3 to 8 digits). Confirm with "Enter".
The green control lamp now switches off with a melodic tone. Now you have to enter the combination number again.
Confirm again with "ENTER".
The safe should now close when you press the rotary head
Congratulations, you have made it! We ask you to leave the safe door open when you leave. THANKS!

Solarium

Get a holiday tan! Our sunbed is located in the wellness area and you can use it at any time. A coin for 12 minutes costs € 8.00 and is available at the reception.

Schuhputz-Automat

At the hotel entrance in the garage you will find our shoe shine machine, which you may use free of charge at any time.

Spielraum

Our games room on the ground floor is available to you free of charge from 10:00 to 22:00. You will find table football, billiards, darts and table tennis there.

Sport

Whether hiking, cross-country skiing or tobogganing on the Villandro alpine pasture, skiing in the Dolomites, mountain biking towards the Rittnerhorn, playing tennis right next door, golfing at the foot of the Alpe di Siusi, climbing in the Vilnöss valley, rafting in the Eisack or cycling through the Eisack valley: Around the Sonnenhotel Adler in Villanders you are spoilt for choice.

Telefon

For external calls, dial the respective country code: 0049 for Germany, 0043 for Austria or 0041 for Switzerland. Now dial the area code of your city and do not forget to leave out the zero of the area code, e.g. 0049-9342-7563. To dial through to another room, dial 2 and the respective room number, e.g. for room 308 dial 2308. You can reach the reception under the number 2001. Die Rezeption erreichen Sie unter der Nummer 2001.

Trinkgeld

Again and again, guests ask us how they should handle the tip. The tip is a great motivation for all employees, which goes into a common cash box. We believe that this leads to better team cohesion. If you would like to give a tip to the staff for good performance, please put it in the "piggy bank" at reception. This collected money is distributed fairly among all staff at the end of each month.

Tourismusbüro

You will find this in the village centre of Villanders, opposite our sister hotel Adler (300 m)

Wandern

At the reception, you can obtain a wide variety of hiking maps of the surrounding area free of charge or on loan. Our reception team will be happy to provide you with information. You will also find various hiking books in our house library and a hiking folder is available at the reception.

Wanderrucksack & Wanderstöcke

We will equip you for the mountain: backpack, hiking poles and sun protection can be borrowed free of charge at the reception.

Wasser

Our water comes from the hotel's own mountain spring and is of high drinking water quality. It is rich in healing minerals and comes out of every tap in the house and you bathe in it in our pools. In addition, our water is energised according to the Grander method: Originally pure and full of energy, water loses its vitality on its way to the consumer and changes its inner structure in the process. Grander water revitalisation restores the original order and improves the quality of the water. It becomes information-rich, powerful and strong without anything being added or taken from it.

Wärmeflasche

Do you have cold feet? You will receive a free hot water bottle at the reception for a little more comfort during your stay.

Weckdienst

If you would like to be woken up, we will be happy to take your wake-up call at reception.

Wochenmarkt

Clothing, shoes, leather goods and much more: on Monday in Bressanone, on Wednesday in Brunico, on Friday in Merano and on Saturday in Bolzano.

Zahlungsmöglichkeiten

Payment can be made in cash, by debit or credit card.

Zahnbürste

Forgotten? We will be happy to have a replacement ready for you.

Zeitungen

You can get the latest daily newspapers at the hotel bar, literature about South Tyrol in our house library.

Zeit

Dear guests, take the time now during your holiday to enjoy everything in peace. Our team wants to sweeten your stay and pamper you, and sometimes that also takes time.

Zu guter Letzt

we would like to thank you for choosing our Berglandhotel Untertheimerhof! If you felt particularly comfortable with us, we would be very grateful for a positive entry on the internet portals Google, HolidayCheck or TripAdvisor. If something is not to your satisfaction, please let us know. If you have any suggestions, wishes or criticism, we would be happy to talk to you personally, because we want you to "feel at home"!