Useful Information

Welcome to our little corner of paradise.

We have created an exclusive retreat with great passion and attention to detail. Here, we hope you find your perfect inner balance and luxuriate in precious moments of authentic well-being.

We are always at your disposal at extension 10 or, in case of emergency, at +39 328 356 0410.

Below, we have collected some useful information to guarantee you a safe and relaxing stay. If you have further questions or personal requests, feel free to contact us!

The Kaserer family

Guest-ABC

Bicycle Storage

You can park your bicycle safely in our locked storeroom located in front of the entrance gate on the left. You can enter using your accommodation key card.

Bill

Please settle your bill the day before your departure within 5pm or the day of your departure startin from 09 am in cash (up to € 999.99), credit card or debit card.

Breakfast

STAY EXCLUSIVE I STAY PRIVATE: The breakfast box is included in the accommodation price and is placed in the anteroom of your chalet or in front of the door of your flat between 08.00 and 8.30 a.m. The breakfast box and empties will be collected from the anteroom within 12.00 noon. STAY PRIVATE: Breakfast is not included in the accommodation price. The breakfast service can also be booked on individual days: € 25.00 per person and day. Please let us know within 12.00 noon the day before, thank you very much.

Breakfast Box

Do you want to enjoy an excellent breakfast while staying in your pyjamas? No problem! We have selected some specialties from local farmers and producers, which we bring directly to your accommodation with our homemade delicacies prepared with love. For further requests, feel free to contact us! Are you celebrating a special occasion, a birthday or an anniversary? Do you want to be served in an exclusive setting? In the mill, the flagship of our residence, you can enjoy a delicious breakfast and enjoy an absolutely unique atmosphere.

Care Products

For our environment! In every accommodation unit you find a selection of high-quality Zero Waste – Earth First care products from Dr. Joseph. They are handmade in Southtyrol, 100% plastic-free and soap-free, perfect to spoil not only your skin, but also our environment. If you want to have a souvenir of your holiday, you can buy these care products in the boutique, at our Ristorantino.

Cleaning Products

Vacuum cleaner for the apartments: 1st floor of the main building in the cupboard Vacuum cleaner in your chalet: in the cupboard

Concierge-Service

What can we do for you? Whether it’s a gift, a restaurant reservation, a concert, or a bouquet of flowers, we are happy to help you.

Controlled Access and Security

We are a small family-run business. Access to the residence is reserved exclusively for staff and guests, via your accommodation key card.

Curtains and Privacy

The curtains on the balconies of the Premium, Deluxe and Superior Apartments guarantee shade and privacy. The private spa area is also equipped with affixable curtains. We ask you to secure them properly before leaving your unit, as the wind can be really unpredictable in Val Venosta.

Doctor

In case of health problems, please ask the reception staff or contact the medical clinic directly in via Centrale 65 / d, 39021 Laces, tel. +39 0473 623 377. The list of doctors on call is also available on the website www.asdaa.it/it/servizio-di-turno-medici.asp.

Emergency Calls

The national emergency number is 112.

Electric Charging Station

Our charging station is located in the second parking lot on the right in front of the entrance gate. If you need it, please contact us! Price: € 0.30 / kW

Garden

You will surely find your favourite corner in our large garden. Comfortable seats, benches and loungers, amid ornamental bushes and fruit trees, invite you to enjoy moments of authentic relaxation. Here, nature infuses its beneficial effects and invites you to taste our herbs and orchards.

Herb Garden

What would a garden be without delicious herbs? In the flowerbeds between the main structure and our Ristorantino you will find a wide variety of spices that you can use to add a touch of freshness to your recipes.

Hiking Tips

We are true hiking enthusiasts, and are happy to recommend the most beautiful itineraries. Upon request, we also provide you with guidebooks and maps to plan your tours.

Holiday Apartments

Pala (Paddle) Pala recalls the homonymous wing of the mill which, driven by water or wind, drives the grinding wheel. Therefore, the name of this apartment symbolizes the energy that is drawn from nature and everything that pushes us to move forward.
Plima Plima, a stream that once fed the Musmühle zu Schanzen mill, gave its name to this sunny holiday apartment. Clear and bubbling, water is a precious element at Amolaris.
Mola (Grindstone) Mola, which recalls the grindstone, is the central component of the mill and is used to grind the grain. For us, it symbolizes strength and endurance.
Mulino (Mill) Mulino is a tribute to an invention that provides basic food and is an important component of the cultural landscape of Val Venosta as well as the history of Amolaris.

Hospital

The nearest hospital is located in Silandro, just 10 minutes away by car (about 3 km). If you feel unwell and prefer not to drive, please contact the reception so we can arrange a taxi for you.

Laces tourist office

Opening hours: Monday to Friday, 8:30-12:00 noon and 3:00 pm to 6:00 pm

Laundry

Located on the right side of the main structure, in front of the entrance to the wellness area, our laundry room has a washing machine, dryer and ironing room.

Washing: € 4
Drying: € 4

Lounge

The flat building, which is located directly next to the car park, houses our lounge, the library and a bar area with trust cash desk. In the lounge and on the wind-protected terrace by the pond, you can enjoy convivial hours in a relaxed atmosphere. Accessible with your accommodation key card.

Newspapers

If you wish to read a particular magazine or newspaper, please let us know at the reception. We will be happy to get it for you!

Night Silence

From 10:00 pm, we ask you to respect the silence rule in the different areas of the residence, in order to guarantee peace for all guests. In addition, kindly keep the volume of your radio and TV low at this time.

Orchards

When you exit from the door located on the left near the first chalet, you can access our organic fruit plantation. Here, in addition to tasty apples, we cultivate various typical delicacies from Val Venosta: apricots, elderberries, walnuts, hazelnuts, chestnuts, peaches, plums, persimmons, rhubarb, currants and other woody plants. In addition, there is also an insect house, built by Martin, Felix and Alex.

Personalized Housekeeping

STAY EXCLUSIVE: daily cleaning with appointment between: 09.00 – 10.00 am I 10.00 – 11.00 am I 11.00 – 12.00 am I 12:00 am – 01:00 pm / 1:00 – 2:00 pm. included in the price. You don’t wish housekeeping in order to protect the environment? Simply contact us under the internal number 10. Premium, Deluxe and Superior Apartment: € 30 per day upon request and appoint

Pets

Your pets are welcome at
- Dogs in Premium, Deluxe and Superior Apartments, we charge € 10 per day (by reservation)
In Premium Apartments and holiday apartments, we charge € 10 per day (by reservation)
- In the chalets, € 20 per day (by reservation)
Please observe the following rules in order to guarantee a pleasant stay for all our guests:
- Always keep your dog on a leash
- Dogs are not allowed, in the wellness area of the main structure or in the Dog access
is allowed on the balcony and in the garden of your chalet
- Hang the “Dog in the room” sign on the door when you are in your room with your
Dogs cannot climb on beds, chairs, tables and sofas
- Please do not leave the dog unattended in your unit throughout the day
There is a dog station at your disposal
- Cleaning of the accommodation can only be done when the dog is not the room . In the gar-
den of your chalet your dog can play So that the next guests can also enjoy a beautiful

garden, we ask you not to let your dog pee in the lawn. Ugly brown stains will result as the lawn

- We reserve the right to charge for additional cleaning or any damage

Pharmacy

Sonnenberg Pharmacy, via Mercato 8, 39021 Laces, tel. +39 0473 623 310 Operating hours: Monday to Saturday, 8:15 am- 12:15 pm and 3:00 pm -7:00 pm
Silandro Pharmacy, via Ospedale 4, 39028 Silandro, tel. +39 0473 730 106 Operating hours: Monday to Saturday, 8:15 am-12:15 pm and 3:00 pm -7:00 pm

Philosophy

Passion, family unity, respect for nature, constant search for innovation and warm hospitality. These are our core values. At Amolaris, we have created a location where personal well-being is at the centre of everything. A place where you live your dreams in a natural way, where privacy and service harmoniously blend and the desires of the individual are exhalted. In sum, a place where every moment is the essence of beauty and an ode to the freedom of emotions.

Phone

A direct dial telephone is available in each unit. To contact the reception, dial 0. To make external calls, dial zero before the country code.

Pillows and Blankets

Upon request, and to ensure maximum comfort and a good night’s sleep, we provide additional pillows and blankets. In addition, the decorative cushions on the beds and sofas are washed with each change of guests.

Pond

Our garden has an enchanting swimming pond, accessible from 8:00 am to 7:00 pm. To preserve the beauty of this outdoor area, we ask you to observe the following rules of conduct:

Take a shower before entering the water
Do not jump or dive in
Use the ladders to access the swimming part of the pond
Children must be accompanied by an adult

Premium Apartments

Acqua (Water) Acqua, as the basic element of life, represents drive and the inspiration to look ahead.
Terra (Earth) Terra, synonymous with fertility as well as growth, symbolizes our roots, our home, the tradition and the values that characterize us.

Private Parking

There is a parking space is available for each housing unit.

Private Spa

Every Chalet has a private hot tub and a private sauna. All wellness equipment is cleaned and disinfected according to the current sanitary regulations. The Premium Apartments Acqua and Terra have a sauna for private use. All wellness equipment is cleaned and disinfected according to the current sanitary regulations. The Deluxe Apartments have infrared-lounge-beds that are also cleaned and disinfected ac cording to the current sanitary regulations. If necessary, contact us at extension 10.

Reception Desk

We do not have a classic reception desk. And yet we are happy to be there for you! Simply contact us under the internal number 10.

Selection of Tea and Coffee

We place great value on our locally sourced products. For this reason, in your home unit you will find a special selection of herbal teas from nearby Val Martello. The coffee, available in the chalets and in the lounge comes from the Southtyrolean roasting company Alpscoffee.

Service

You want to travel car-free? On request and for a fee we are happy to pick you up at the station or to bring you to your day-trip destination with our shuttle. Please inform us beforehand, in order for us to organize your trips.

Shopping in Coldrano

Götsch supermarket (at the roundabout) Opening hours: Monday to Friday, 7:00 am – 12:00 noon and 3:00 pm – 7:00 pm; Saturday, 7:00 am – 12:00 noon; Sunday, 8:00 am – 12:00 noon (only in summer)
Goldrainer Backstube (after railroad crossing on the right) Opening hours: Monday to Friday, 7:00 am – 12:00 noon and 3:00 pm – 7:00 pm; Saturday, 7:00 am – 12:00 noon
Floriade flowers Opening hours: Monday to Saturday, 8:00 am – 12:00 noon and 3:00 pm – 7:00 pm
Electronics Klotz Opening hours: Monday to Friday, 8:00 am – 12:00 noon and 3:30 pm – 7:00 pm; Saturday, 8:00 am – 12:00 noon
Shuttle Service On request and for a fee, our shuttle is available. Please inform us promptly where you would like to go.

The Mill: Charm and Tradition

Over two hundred years ago, wheat was turned into flour and bread was baked at the Schanzener Musmühle mill. Then, a devastating fire almost completely destroyed the structure. Today, Amolaris stands on its old foundations. To relive the old charm of the mill, Grandfather Adolf, Martin, Andreas and Sebastian built a small house in the heart of the garden by repurposing the old Pulthof mill in Coldrano, on the farm where Grandmother Rosa was born. Take a seat in the cosy lounge inside—you will be enchanted by this magical place!

Towels and Towel Change

Towels are available in your unit. In the chalets, towels are changed during the cleaning phase, but only if they are not left hanging. If you stay in a holiday apartment or Premium Apartment, clean towels are always available in the laundry room of the main building and you can change them whenever you find it necessary. If you need to replace the linen, do not hesitate to let us know.

Umbrellas

Although Val Venosta is an area with scarce rainfall, umbrellas are available in each unit. If you want to buy one as a souvenir, contact us!

VenostaCard

The VenostaCard allows you to use the Val Venosta trains and all other public transport in South Tyrol free. In addition, you will receive discounts at ski lifts, museums and tourist attractions. This advantage card can be collected on the day of arrival and is valid for the duration of the stay. It cannot be transferred to others.

Waste

In front of the entrance gate on the right you find the waste collection. Here you can deposit your waste. Please sort correctly, following the instructions provided on the bins. We are trying to avoid waste at all costs. That is why the potable water in our Chalets and Apartments is fresh spring water. This makes it easy to give up on plastic bottles.

Weekly Markets

Wednesday: Malles
Thursday: Silandro
Friday: Laces and Merano
Saturday: Naturno

Wellness Bag

The wellness bag has towels, bathrobes and slippers and is available for the entire duration of your stay. Upon departure, please leave it with its contents in your unit.

Wellness Area of the Main Building

Intimate and welcoming, our wellness area for shared use features an indoor swimming pool, whirlpool, Finnish sauna, Turkish bath and Physiotherm infrared cabin. From here, you can access the solarium and the idyllic garden.

Wine Fridge and Mini Bar

Upon request we fill your winecase with the wine and drinks you wish. Otherwise you are welcome to use our selfservice bar at the lounge.